Not only do we offer professional services and effective hydration solutions, we also aim to meet our customers’ requirements to the best of our ability time after time.
We would like to give you an example of dedication to our exceptional customer service. We invest in going the extra mile to ensure personal customer approval.
We received an emotional email from one our customers stating that the village she had made was sadly vandalised. She was in desperate need of a 19L bottle to rebuild her “Fairy Tea Shoppe”. Her aim was to create a fairy village for local children.
To get this project back on its feet, all she needed was an old water bottled which we then delivered to her the very next day.
We then received heart-warming feedback from the customer which read: “I'm so grateful to them for their kindness and support. Thank you. If you need water or coffee in your office, please consider this company”. This made all of our hearts feel full knowing that we could help out.
This feedback has given us even more motivation knowing that what may seem like a small act of kindness can mean the world to someone else.
Other examples of us going the extra mile and providing reassurance to our customers include:
- If you, for any reason, experience any problem with your water cooler we will deal with it immediately.
- We aim to provide professional, effective and efficient maintenance services.
- We will replace or repair your broken water cooler as soon as we can. We do this to ensure that our customers experience minimum inconvenience and disruption.
- We ensure regular sanitisation services for water coolers to prevent bacteria build up.
If you are interested in finding out more about our water coolers, water accessories and spare parts or you would like to order water from us, please feel free to contact us on 0845 500 4455.
Alternatively, you can email us at [email protected]. One of our consultants will gladly assist you with any extra information required. We look forward to hearing from you.