More About Our Service Promise To You
Our service promise to you
At The Water Cooler Company, we offer a wide selection of water coolers and drinking water fountains that are designed to fit ideally into a number of spaces. Our first-class service is second to none allowing us to guarantee our service promises to you.
We firmly believe in upholding our standards and complete professionalism in our services. When you call our customer care line you will not be subject to impersonal call centres where you are bounced from one person to another. We can guarantee that our team on the other end of your phone call will immediately deal with any queries you may have at that time.
If you were to experience any fault with your water cooler or drinking fountain that you rent or purchase from us, we offer a 48-hour cover but will aim to get it to you sooner. When it comes to our rental contracts, you can rest assured that they are straight forward with no hidden clauses. We are based in London (both office and delivery) and know all the ins and outs of the city.
We pride ourselves in offering our valued customers one of the widest selection of water dispensers available on the market. We only enter contracts with the most internationally trusted brands that have tried and tested their products. We also look for the most environmentally friendly products and suppliers. Whether you need a plumbed water cooler or a fountain that is built into the very infrastructure of a building, we are sure to have the model for you or will assist with finding the right model for your environment.
If you would like to purchase a water dispenser from us or if you need any advice on your hydration solution, please do not hesitate to contact us on 0845 500 4455. Alternatively, you can fill out our contact form here and we will get back to you.