Customer References

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The Water Cooler Company are proud of what our clients tell us about our service and water coolers. Since 2005 we have been working hard to ensure that our customers receive the higher quality service from us.

Please read through the reviews to get a better idea of how our customers have reviewed our services. If existing clients want to be shown here please call the office. We do not actively request any of these references. You can see reviews on our Google Places listing by clicking on the logo to the right - these are independently audited by Google.
  Water Cooler references


"everything has gone well and we are very happy with our new carbonated water cooler"...... WS, Ria Smith, 14th March 2013

"Thanks Glyn and thank you for the great service as usual!"...... Hat, Sescia 211th March 2013

"We are very happy with the service - the engineer is polite and professional. We were happy with the current service in Chiswick - that's why we used you again."...... Naomi, Koma 24th January 2013

"Many thanks to Lawrie for his hard work on the installation"...... Films, 8th January 2013

"Can I say as well thanks to your company for such good service! Moving premises you deal with a lot of facilities companies and The Water Cooler Company are yet again perfect in every way."......Bolt. Alison, 17th September 2012

"WOW, not only is the machine lovely looking the water is hotter and colder"...... Property Group, 1st March 2012

"I would just like to say that i am chuffed to bits the new water cooler! Looks great in my kitchen. Also thanks for making it a smooth and speedy sale/installation, will definitely recommend you. " Mike ...... , 29th February 2012

"Many thanks for all your help in resolving our water system problem which your man Kevin has sorted. Please put me on your 6 month list for filter renewal." Chris ...... , 10th January 2012

"Many thanks for your email, your technician was really helpful so please appraise him for his excellent customer service. I will purchase the cooler on a rental basis in January " S.Lyle ...... Properties, 16th December 2011

"Just a thanks for the service and the installation of the new unit. Both of your guys just get on with the job and are excellent ambassadors for your company requiring the minimum of supervision. R.Meek , ........... School, 25th August 2011

"Yes it's a plumbed in cooler we wanted. Thank you for taking the time to ask, very impressed with the care your company has towards its shoppers. Do you have a delivery date?" Julie ........, Window ....., 4th July 2011

"Yes Julian turned up the minute I put the phone down to your office. Thanks a lot, great customer service!" Beth, ..... Information Security,7th March 2011

"Just thought I'd drop you a note regarding our recent installation. Although I haven't even seen the machines yet (the flooring was being installed in the tea prep area last time I was across), the Site Project Manager commented on how efficient your guys were and said I'd made an excellent selection of Contractor. It's good to receive positive feedback for a change!" Lorraine, ..... Fac, 3th June 2010

"We have our fountain installed now. I wanted to take this opportunity to thank you for the meticulous and professional manner in which your engineer carried out the installation. Merry Christmas and Happy New Year." Edgeware ................., 23rd December 2009

"Robert: Hi there Visitor: Hi there, we work in a high school with wall mounted stainless steel drinking fountains.  The pupils have commented that they can not fit their drinking bottles in the basin to fill them up.  Is it possible to change the tap to a higher one? Visitor: PS this is a great service, congrats to the person who came up with the idea of a chat service. Robert: Hi there. Thank you. If you drop me your email I'll get a colleague to send some info over right away. " From our online chat facility, 17th June 2009

"Thanks – Lawrie just left. He is a darling isn't he!?" Eci, Hayley Tower, 11th March 2009

"Much appreciated!. Do like your service ;0)" Nomi Mobile, 5th February 2009

"Thank you for organising that, your customer service is impeccable a real pleasure to deal with." Caroline Edwards, Marketing Manager, 30th January 2009

"Just to let you know that the filter/chiller is working beautifully" Denise Cadore, 19th November

"Well the machine, to me, looks great and is not in the way at all. Also I must say that the engineer – Peter was really professional and polite and even hovered up after himself.  We have a busy office and I was really impressed with his attitude and causing the minimum amount of fuss and I'd certainly recommend him." 28th August 2008

"The Water Cooler company are fantastic to deal with, their service and prices were unrivaled in a competitive marketplace.
" Parktown Capital, September 2008

"Thanks for the service and also give a big thanks to the engineer who attended. He was very helpful and professional." Kwong, Raycon, September 2008

After speaking to several suppliers of water coolers, it was refreshing to find a company such as 'The Water Cooler Company' who offered a professional and friendly service. 'The Water Cooler Company' met all our requirements by finding the perfect solution to our needs. There was no hard sell or demands to sign for a service contract compared with other companies in the field. Our Account Manager was a pleasure to deal with and also offered an excellent after sales service to ensure we  were happy with the goods supplied. They also offered a friendly and knowledgeable service explaining installation and future service of units available to be carried out by ourselves along with an option of installation and service by 'The Water Cooler Company'." Patrick Wright, Heatcraft, September 2008

"We used the Water Cooler Company on a few occasions.  The level of customer service and service provided was exemplary.  Most importantly, the aftersales support provided to us by Sarah was commendable.  I would not shop around for cheaper prices after receiving the excellent level of service provided by the Watercooler Company and Sarah. I strongly recommend the Water Cooler Company to anyone who needs their service.  Well done." Milennium Cleaning, August 2008

"The Water Cooler Company delivered precisely what we needed -  a quick and reasonable quote, an accurate delivery date and a helpful installer.  Simple and easy solutions are not always that easy to find!" Rowan McCarthy, Catalyst, August 2008

" The move went extremely well and we are all settled now.  The coolers are working fine and everyone seems to like the facility.  The service from you has been very good to date – the ordering process went smoothly and the installation procedure was fine.  From the administrative side i.e. you, I can not fault you.  The communication has been excellent and you have kept me informed every step of the way.  Roll on phase 2! We commence the fit-out of the second phase on 22nd September so we should be ready to install our remaining water cooler towards the end of October." Audrey Butler, Operations Manager

"We have been using this service for over a year and we are really impressed with their commitment to customer service. Being a service company ourselves, supplying services to various charities and organisations in our building, we have enjoyed our relationship. May it continue…" ..................... Mission

"They have gone out of their way to provide us with an extremely efficient service. The delivery drivers are always polite and friendly, nothing is too much trouble."
..................... Productions

"The Water cooler Company have been efficient and extremely helpful since we began using them. We would recommend them to all businesses who require a professional water service!" Winkworth

"The water cooler company are reliable and efficient" Wisden cricket info

"Dedicated service and always a friendly face. We would definitely recommend The Water cooler Company."  ........................Prasad LLP

"Great personal and reliable service. Knocks the socks off the rest of our suppliers!"W2 ............................

"We have been using The Water cooler Company for almost a year now, we are very happy with the service they provide. Always reliable, always on time, a pleasure to deal with" Zodiac .........................................

"Thanks for a great service for the past couple of years.  I'd say your company's is one of the best examples of customer service that I have seen in the past 6 years living in London." Peter Vermette - Domestic rental customer

"Just wanted to thank your on your fast and impressive delivery, everything has arrived this morning and has been set up very professionally, I am now sorting out the payment for you and it should be with you shortly." Roehampton University .........................

"In return, may I thank you for the great service that you have always extended to us.  You will always be my first recommendation if the subject of water coolers arises!" ......................... Digital Motion

"Thank you very much, This is the type of excellent service we were looking for when we left the devil that is pow wow! We have been very happy with The Water Cooler company and will continue to recommend you." Ominor ..................

"Thanks Robert, the installation was perfect - friendly staff, no fuss and the coolers look great! Very impressed, thanks." SThree

"I would also just like to say how pleased we are with the friendly and reliable service that you and your staff provide us." Eden .........................

"I just wanted to let you know how happy we are with your company.  They have been on time, efficient, friendly and over all just a pleasure to work with.  I believe that this is the level of customer service that we need from a company and they have completely exceeded my expectations.  If you are looking for a new water delivery company for any new contracts I highly recommend them!" Thistle - .............................

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