Customer Commitment

Customer Commitment

There are companies that will always offer a cheaper service just to get your business. We all know, from painful experience, this results in compromising on both quality of products and service levels. The Water Cooler Company offers a first class service at a rate that allows us to guarantee the service maxims shown below.

Our Commitment to You

  • We pride ourselves in being experts and you can count on us to offer you the best advice.
  • We will not subject our customers to impersonal call centres, you will always get through to a real person at the end of the phone who will deal immediately with any queries you may have.
  • We will never compromise our standards and professionalism in our service.
  • We only supply tried and tested quality water products and we insist on reliability.
  • Our contracts are simple with no hidden clauses.
  • Our Installation and Service Engineers are fully trained and experienced.
  • We offer 48 hour cover should there be a fault with your water dispenser.